We at Modern Diagnostic Services (MDS) take great pride in being a patient-centric organization. We aim to provide care that is respectful of and responsive. This is why we take your valued appreciation, feedback and complaints very seriously. Our technical and administrative staff is committed to listening, understanding, investigating and responding to your feedback and complaints in a professional manner. Any feedback or complaint that you provide does not compromise your access to our services or the level of care that you receive. We use the information gathered as necessary to further improve our services.